Flight delayed
or cancelled?

Claim up to £520

You have rights when a flight goes wrong. We enforce them, take on the airline, and handle the paperwork so you get paid.

What went wrong?

  • Free check
  • No win, no fee
  • Takes 3 minutes
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Risk-free  -  no win, no fee

Expert team: we fight for you!

€400+ in average compensation

High chances of success 98%

How it works

Three simple steps

1

Send us your flight details

It's quick and easy. Instruct us to pursue your claim in less than 3 minutes.

2

Sit back and relax

We take care of all the paperwork and communication with the airlines. If they refuse to pay, we'll even take them to court for you.

3

Get paid

We will forward the money to you when your claim is successful, minus our fee. If you don't get paid, we don't get paid.

Why use our team

No win, no fee

If you aren't compensated by the airline, we don't charge you anything. It's as simple as that.

Free support on passenger rights

Confused about your rights? We can help. Call, chat, or email us and we'll tell you what the airlines won't.

€400+ in average compensation

The average successful claim is €400 or more per passenger. Next time you'll think twice before settling for that food voucher.

Flight delays happen, but that doesn't mean you have to accept them. You may be entitled to as much as £520 in flight delay compensation if your flight was delayed, cancelled or overbooked within the last 6 years.

If your flight is delayed by more than three hours or your flight's cancelled, under EU rule 261/2004 you are often entitled to between £110 and £520 in compensation. You can easily get EU flight delay compensation by simply completing the form and leaving the rest to us.

Whether your flight was with easyJet, TUI, Ryanair, Jet2 or any of the other 100+ airlines we have successfully claimed against for our customers, you can rest assured your claim is in safe hands.

What a ruined trip is worth

Set by distance, not by your ticket price

What our customers
think about us

FAQ Most asked questions

How does it work?
Tell us where you flew, when, and what went wrong, it takes about three minutes. We check the flight against independent records, work out what you're owed, and put the claim to the airline in your name. You hear from us at each stage; you don't have to chase anyone.
How far back can I claim?
Six years in England and Wales, five in Scotland. Across the EU it varies by country, three years in Germany, five in Spain. If you're not sure, start the form anyway and we'll tell you where your flight stands before you commit to anything.
The airline already refused me. Is it over?
No, and this is where most people give up too early. Airlines reject plenty of valid claims first time round, usually by calling a technical fault an "extraordinary circumstance". Courts have repeatedly disagreed. Send us the refusal; it often makes the case stronger.
What does it cost me?
Nothing upfront, and nothing at all if we lose. If the claim succeeds we keep 25% and send you the rest.
Does everyone on the booking get paid?
Yes. Compensation is per passenger, not per booking, and children in their own seat count too. A family of four on a €400 route is a €1,600 claim, add everyone when you fill in the form.

Other interesting questions:

Pricing and benefits

Doing it yourself

  • Cost risk: £0
  • Very time consuming (paper warfare with an airline that at every turn will try to fob you off)
  • Small chance of success (over 70% of claimants are simply ignored)
  • Do you have experience? The airlines do. (Complex area of law)
  • Stress, hassle, hard work, and you may not even be on the right track

Delay Crew

£0
  • Cost risk: £0
  • Takes only a little of your valuable time
  • High chances of success (success rate of 98% in court)
  • Experienced travel claims experts
  • Stress level: low. We do all the work for you

Lawyer

  • Cost risk: £600
  • Very time consuming (several hours)
  • Success rate unclear, dependent on expertise in travel law
  • Experience unknown (depends on speciality)
  • High stress levels, meetings, paperwork, phone calls